Text Messaging (SMS) Policy & Opt‑In Process

Last updated: October 21, 2026

No Shanks is a group golf trip and event platform. This page describes the text messages we send, exactly how a person opts in from inside the No Shanks app, and how they can opt out at any time. All SMS consent is collected inside the No Shanks application by the account holder themselves, as shown below.

1. What we send

No Shanks sends transactional trip alerts only — short, informational messages tied to a golf trip the recipient is participating in. The primary use is driver arrival notifications (for example: “Your driver is here”) on trips with arranged transportation.

No marketing or promotional messages are sent over SMS.
Messages are sent only to users who have explicitly opted in (see below).
Message frequency varies with trip activity — typically a few messages on an active travel day, and none outside of an active trip.

2. How a user opts in (inside the app)

The user opens their own profile in the No Shanks app.
They enter their mobile number in the field labeled “Mobile number (for trip arrival texts)”. Saving a number alone does not turn on text messages — the helper text under the field says exactly that.
They then turn on the separate, explicit consent switch labeled “Text me trip alerts”. The consent language is shown directly beneath the switch at the moment of opt‑in:

“By turning this on, you agree to receive trip text messages from No Shanks at the number above. Message & data rates may apply. Reply STOP to opt out.”

This is how the opt-in looks in the product today:

The in-app opt-in: the mobile number field, the no-consent-by-default helper text, and the explicit “Text me trip alerts” switch with its consent language. (Phone number shown is a sample.)

Opting in is never a condition of using No Shanks — every feature of the app works without it.
Consent is collected only from the account holder, inside their own signed-in account.
Because opt-in happens inside the product, there is no public web form; this page documents the in-app process.

3. How a user opts out

In the app: turn the “Text me trip alerts” switch off at any time. Texts stop immediately.
By text: reply STOP to any message to unsubscribe. Reply HELP for help.

4. Rates, carriers, and privacy

Message and data rates may apply, per the user’s carrier plan.
Carriers are not liable for delayed or undelivered messages.
Mobile numbers collected for trip alerts are used solely to deliver these messages. They are never sold, and never shared with third parties for marketing purposes. See our Privacy Policy.

5. Questions

Questions about this policy or our messaging program: visit our Help Center or contact us.